Frequently Asked Questions

This Agreement was last modified on 18th August 2020

General Information


KWPTheme is a website that specializes in the sale of the software and other digital products needed for the development of websites. These are WordPress Themes and Plugins, PHP-scripts, JavaScript, Stock images, Gaphics resources, Hosting, etc…

Our goal is to provide website owners or small developers who have enough knowledge and experience of WordPress that they do not need technical support or automatic updates from developers provide to save money. If this is what you are looking for, then that’s exactly where you need to look.

Everything you need to get creative websites done is available at!

Why should I buy the products on the

We offer you best selling WordPress Themes and Plugins on the market at the lowest possible price.

All Themes and Plugins on are 100% Original from the developers.

All Themes and Plugins work on an unlimited number of domains.

All products are available instant and unlimited downloads through direct links after payment without waiting.

Provide regular & latest updates for items available, so you will get best WordPress Themes and Plugins.

Why our purchase price is lower?

All WordPress Themes and Plugins items are licensed under the General Public Licence (GPL). This means that once we have purchased the items we are free to redistribute it if we choose to do so.

We do not provide license keys and premium support for the products you bought by we are not developers of the provided products, so our technical support capabilities are limited. That’s why we can offer up to 95% discounts on must-have commercial WordPress plugins.

Your membership to our site goes towards maintaining and buying the subscriptions to 3rd party Themes and Plugins authors. This form of crowdfunding helps keep prices low and we can then pass this benefit on to you.

Got More Questions?

If you’ve got a question(s) which is not listed on this page. Please feel free to contact us and we will try our best to answer your question. Contact Us.

How to make a purchase?

To make purchases on our website, you must register on this page After logging into your account, you will be able to order the products from the basket and pay through one of the available payment systems.

Why haven’t I received my receipt or login information?

If you just ordered your Product or created a free account, there may be a slight delay in the order processing or in the email delivery to you. Please check your spam folder just in case. If you haven’t received the mail in a timely manner, please contact us at and we will happily assist you.

Payment and Download

What payment methods are available?

We provide payment via PayPal and Credit Card, for other payment method please contact us. Please note we accept only secure online payments (all data are transmitted using the secure HTTPS protocol).

Can I get a refund?

No. Sorry we’re going to have to be a little hard on this one. The nature of digital media means that once you have downloaded a Theme or Plugin there’s really no way to ‘return’ it. So all payments at are non refundable and any request or dispute will be rejected without any communication. If you think you might have some doubts then why not just subscribe for a month before committing to a longer subscription?

How do I change my billing information?

We do not store your billing information on our server, all changes would be done at your payment processor (such as PayPal or Stripe). You can email us using the contact form and we can assist you on how to update your billing information.

Where can I find information about my orders and available downloads?

If you completed the order successfully, your product will be present in your account. You can find all necessary information on your My Account page: From here, you can see your orders & downloads and other detail information. Please refer to this image:

How long can I freely download and update the purchased products?

If you purchase each product separately. You will get 1 year of free updates, after 1 year you can renew your updates and support plan annually.

If you buy membership package: The time to download and receive the update will correspond to each membership package you buy.

Are there any restrictions on the number of Downloads?

Unfortunately, we’ve had to take another look at this because we felt the fair use policy was being abused. The limit is 50 downloads per day.

For Product Updates

Do you provide updates to the products?

Yes. As soon as we are notified about an update, we download it from the author and update it on our site. A list of the latest updates can be found on the following page changelog.

What How often are new product updates released?

We usually add new products every day and publish new versions of the existing products. Please note we do not update products immediately and do not issue guarantee that the last version of each products will be added.

Will the purchased product be updated automatically?

We do not provide the license keys required to automatically update products through the WordPress admin panel. If you need to update the product, you must download it from our website and perform the update manually. If you want to receive automatic updates you must purchase the product directly from the developer.

Can I request the new version of outdated Themes and Plugins?

Yes, you can submit us your request and we are pleased to update for you as soon as possible. Please note that we do not issue guarantee that the last version of each products will be added.

Licensing and Legal

Are the products on the website original?

All Themes and Plugins on are 100% original. We buy from the developers and released to you under GPL Licence, it means that they are fully functional, contain all demos & features. You can use them on unlimited number of domains, yours and your customers!

Do you provide License Keys?

We do not provide, lease and approve the licence keys. All the products presented on this website are licensed under GNU GPL License. You do not need license keys to use your projects, regardless of how many products need.
License keys are only required if you want to receive automatic updates and support from the author of a Theme or Plugin.

Is it Legal to use downloaded products without entering a License Key?

Yes, it is legal. All digital products on the website are released under GNU General Public License.

Why are these Themes and Plugins asking me for a License Keys?

Please ignore these warnings. Developers request to register from you in order to be automatically updated the plugins and themes. These warnings do not prevent the plugins and themes from running.

How I can close the Warnings regarding update and License activation?

Please ignore these warnings. Developers request to register from you in order to be automatically updated the Themes and Plugins. These warnings do not prevent the Themes and Plugins from running.

You can use this plugins in order to close that warning:

  1. WP Hide Plugin Updates and Warnings
  2. Disable Admin Notices Individually

Does the downloaded product work exactly the way you want?

Please carefully read the description and features of the product from original website before purchasing it. We do not give any guarantees that the product you purchased will function the way you want.

We do not change the functionality of the products in any way, if you need details about the work or compatibility of the product, please contact directly the developer.


How do I login to my account page?

You can go to your account page by clicking on the link: Your account.

Is it possible to change the login?

Change the login after registration on the website is impossible for security reasons.

How to change email or password?

You can change your email or password on your account page: Your account.

How to recover the password?

If you forgot your password, you can restore it on the password reset page: Reset Password.

Do you provide technical support?

We do not provide installation services for Themes and Plugins, but you can send us your question and possibly we could give you an answer. If you require technical support, all the time, we advise that you should purchase the related product directly from the developers of the provided products or you should hire a freelancer to take a look for you.

Alternatively you could ask to WordPress community forums.
Not offering support is the way in which we are able to offer the products at the discounted price.

I can not install a theme or a plugin

Pay attention that there could be not only a Themes and Plugin inside a downloaded archive but also documentation, demo data, PSD files. Extract the downloaded archive and find an installation file inside.

How to Become a Membership of

What is GPL License?

How Long Will it Take To Get My Package?

How Do I Place an Order?

How Should I to Contact if I Have Any Queries?

Do I Need an Account to Place an Order?

Have you got more questions?